Privacy Policy
Privacy Policy
At Hotel Moksh Serene, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, booking services, or stay at our property.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, phone number, and email address
- Address and identification details (as required during check-in)
Booking Information
- Reservation details, stay preferences, and special requests
Payment Information
- Payment details processed securely through third-party payment gateways
Website Usage Data
- IP address, browser type, and browsing behavior on our website
2. How We Use Your Information
We use your information to:
- Process and confirm bookings
- Provide customer support and respond to inquiries
- Improve our services and guest experience
- Send booking confirmations, updates, and important notifications
- Comply with legal and regulatory requirements
3. Data Protection and Security
- We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
- While we take all reasonable precautions, no method of transmission over the internet is completely secure.
4. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
- Trusted third-party service providers (such as payment gateways and booking platforms)
- Government authorities or legal bodies when required by law
5. Cookies and Tracking Technologies
- Our website may use cookies to improve user experience and analyze website traffic.
- You can choose to disable cookies through your browser settings, though this may affect certain website functionalities.
6. Retention of Information
We retain your personal data only for as long as necessary to fulfill booking purposes, legal obligations, and service improvements.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data (subject to legal requirements)
8. Third-Party Links
Our website may contain links to third-party websites. Hotel Moksh Serene is not responsible for the privacy practices or content of those external sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be effective once posted on this page.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Hotel Moksh Serene
Address:
Reddigunta, Mangalam Road
Tirupati, Andhra Pradesh – 517507
Phone:
+91 89777 00267
+91 89777 00268
Email:
mokshserene@gmail.com